Frequently Asked Questions

My name is Brian and I am the developer and designer of Clean Water Mill which is a home-based online retail business located near Ft. Lauderdale Fl.

In the summer of 2014, I began reaching out to lesser known manufacturers of advanced filtration products that I felt should be promoted for their innovations in water filtration.  I was sincerely concerned with the quality of water in my community as well as with the water contamination in larger cities nationwide.

In the process, I realized how many other concerns, such as pollution and the sustainability of our environment inevitably will affect everyone on this planet.  Furthermore, finding solutions and alternatives, to share and raise awareness naturally became a passion of mine.  

We are a for-profit business, however, our intention is to provide the resources you need to make informed decisions about providing clean water, and a healthy way of life for you and your family.

Clean Water Mill is an online retailer of advanced water filtration systems, emergency preparedness, sporting goods, and more.  We are considered a small local business and as such we are competing with much larger retailers. 

When you shop with us you are helping yourself and your community by providing us the opportunity to make a difference through the content we share and the beneficial  products we promote. 

In this way, your support proves that it is still possible for anyone with discipline and perseverance, to create a successful family retail business in this competitive market.

We appreciate your support of small local businesses.

Our mission is to offer a variety of the most advanced filtration devices designed for removing harmful contaminants from your water supply.  We also are here to provide you with the content and resources you need to make informed decisions about your water filtration needs and emergency preparedness.

Shipping is free for most orders over $100 in total placed within the continental United States.

If your order's weight requires freight delivery additional charges may apply;  typically on orders with weight exceeding 30 lbs. unless otherwise stated.

Clean Water Mill works directly with the manufacturers of the products sold and each order will be shipped directly from the manufacturer.  After your order is placed, payment verification and fraud investigation is approved we will fulfill your order through the manufacturers of the products you've ordered.

Your shipment will arrive within 5 -7 business days once the shipment has been processed with the manufacturer.

For more information regarding Shipping and Returns click here. 

Once your product is shipped you will receive an email with a tracking number. 

You may then copy and paste the tracking number on the corresponding Shipping Provider's website (i.e. UPS, USPS, FedEx, DHL, etc.)

Or for your convenience, you may re-visit our website and use the Track Order link on our website or click here.